Frequently Asked Questions

What areas do you service?

We proudly serve Cle Elum, Roslyn, Ronald, South Cle Elum, and the surrounding Kittitas County communities. If you’re nearby but not sure, just give us a call — we’re happy to check.

Do you offer emergency plumbing services?

Yes. Peakside Plumbing provides emergency service for urgent issues like burst pipes, major leaks, and sewage backups. Call anytime and we’ll work to get there fast.

Are you licensed and insured?

Absolutely. We are fully licensed, insured, and trained to handle residential and light commercial plumbing work safely and professionally.

Pricing & Appointments

How much does a service call cost?

Every job is different, but we offer transparent, upfront pricing before any work begins. We don’t believe in surprises — you’ll know the cost before we start.

Do you offer free estimates?

Yes. We offer free estimates for installations, replacements, and larger projects such as water heater installs, repipes, and remodel plumbing.

Can I schedule an appointment online?

At this time, scheduling is handled by phone. Call (509) 304-7121 and we’ll get you on the calendar quickly.

Services

What types of plumbing services do you offer?

Peakside Plumbing handles a wide range of services, including:

  • Leak detection & repair

  • Water heater repair and installation (tank & tankless)

  • Clogged drains & sewer line issues

  • Fixture installs (toilets, faucets, sinks, showers)

  • Pipe repairs & replacements

  • Bathroom & kitchen plumbing upgrades

  • Winterization and frozen pipe thawing

Do you repair tankless water heaters?

Yes. We service and install tankless systems, including maintenance like flushing, descaling, and diagnostics.

Can you help with low water pressure?

Definitely. Low pressure can be caused by clogged lines, failing pressure regulators, corroded piping, or appliance issues. We’ll diagnose the cause and get your flow back to normal.

Do you install water filtration systems?

Yes — from whole-home filtration to under-sink filters. We can recommend the best system based on your water quality and household needs.

Water Heaters

How do I know if I need a new water heater?

Common signs you may need a replacement include:

  • Inconsistent hot water

  • Rumbling or banging noises

  • Rust-colored water

  • Leaks around the tank

  • Unit is 10+ years old

How long does a water heater installation take?

Most installs — tank or tankless — can be completed in 4 hours, depending on your setup.

After-Service Questions

Do you guarantee your work?

Yes. All workmanship includes a satisfaction guarantee along with manufacturer warranties on parts and equipment.

What forms of payment do you accept?

We accept cash, major credit/debit cards, and electronic payment options.

Still Have Questions?

We’re always here to help. Call or text Peakside Plumbing at (509) 304-7121 and we’ll answer anything you need.